Privacy Notice
Last Updated: August 5
NetEase, Inc. and its affiliates (collectively “NetEase”, “we” or “our”) are committed to protecting your personal information and respecting your privacy. This Privacy Notice explains what personal information we may collect when you use and interact with this Website (defined below).
I. Scope of Application
This Privacy Notice applies to the NetEase Investor Relations website (the “Website”). Other NetEase websites, including certain websites which are linked within this Website and the websites of our affiliates, will be subject to different privacy policies. If you access or use any of our other websites, please refer to the privacy policies applicable to those websites.
II. Collection and Use of Information
When you use this Website, we may collect and use certain personal information as described below.
1. Information you provide to us.
We do not require you to register or provide your personal information to access or use this Website. If, however, you choose to contact us, request information or subscribe to email alerts through the Website, we will ask you to provide certain personal information so that we can respond to you, fulfil your request or provide the services you have subscribed to. Such personal information may include your name, home and work phone number, fax number, email address, employer, title, country, investor type and your comments. We will only use such information to contact you and answer your questions.
2. Usage Information.
We collect certain information about how the Website is accessed and used. This includes, but is not limited to, IP addresses, browser type, language used, visiting date and time and other device identifiers (“Usage Information”). We collect Usage Information to enable us to analyse how the Website is being used improve the performance of the Website to optimize visitor experience and also to detect and prevent cybersecurity attacks.
III. Cookies
We use cookies to collect Usage Information. ”Cookies” are small text files that a website generates and places on your computer, mobile or other similar device to remember information about you. The term “cookie” includes similar technologies for collecting and storing information, such as image tags, pixel tags, software development kits (or SDKs), web beacons or web bugs. You can find more information on cookies at https://gdpr.eu/cookies/ or https://allaboutcookies.org/.
We use cookies and similar tools, including tools provided by third-parties like Adobe Analytics on this Website to identify, collect and store information in connection with your visit to, and use of, the Website. We use performance cookies to analyse how the Website is being accessed, used and performing. We also use cookies to secure, maintain and continually improve the Website for a better user experience. We do not use Cookies for any purposes other than those described in this Privacy Notice.
Most browsers provide users with “Do Not Track” features or the ability to remove their browser cache data, so that their online activity is not tracked. You may use these features (where applicable) to limit the use of cookies and similar technologies. IV. Sharing and Disclosure of Information
We will only share your personal information in following circumstances:
(1) If you provide us with your personal information, we may share that information with NetEase affiliates in order to respond to your inquiries or provide you with a service that you have subscribed to. NetEase affiliates are only permitted to process your personal information for the purpose stated above and in accordance with this Privacy Notice.
(2) We may disclose your personal information by operation of law to relevant law enforcement authorities or other government authorities as required by applicable law or in response to a legal process.
V. Your Rights
You have the legal rights, within the framework of the applicable law, in and to the personal information we hold about you. These rights may include the right to access, rectification, erasure, to object to and/or restrict processing of personal information and the right to lodge a complaint with a supervisory authority. If you need to exercise any of your rights, please contact us at Privacy@service.netease.com., and we will respond to your request in accordance with the requirements of the applicable laws and regulations.
VI. Information Storage, Transfers and Security Measures
We will only retain your personal information for as long as necessary to achieve the purposes described in this Privacy Notice and in accordance with applicable laws.
NetEase operates globally and this Website is available to users worldwide. By using this Website you acknowledge and consent to your personal information being processed in and/or stored on servers which may be outside the country in which you reside, including n the People’s Republic of China.
We have taken reasonable and practicable security measures, consistent with industry standards, to protect your personal information and we have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.
VII. Third-party Links and Related Policies
The Website may contain links to other websites, which may be owned or operated by third parties who may collect personal information from you. We have no control over and are not responsible for the privacy policies and data protection policies of any such third parties. If you use the websites or services provided by third parties and would like to know how your related personal information is processed, please refer to the privacy policies applicable to such third parties.
VIII. Contact Us
Please note that we will review our policy from time to time, so relevant measures will be changed accordingly. We kindly ask you to visit this page regularly to ensure you are always aware of and understand the latest version of this Privacy Notice. After reading this Privacy Notice, if you have any questions about this Privacy Notice or matters regarding this Privacy Notice, please contact Privacy@service.netease.com.