Investor FAQs

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1. What is NetEase's business?

As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, “NetEase”) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.

Beyond games, NetEase service offerings include its majority-controlled subsidiaries Youdao (NYSE: DAO), China’s leading technology-focused intelligent learning company, and Cloud Music (HKEX: 9899), China’s leading online music content community, as well as Yanxuan, NetEase’s private label consumer lifestyle brand.

NetEase’s ESG initiatives are among the best in the global media and entertainment industry, earning it a distinction as one of the S&P Global Industry Movers and an “A” rating from MSCI.

2. Where is NetEase based?

Our headquarters is in Hangzhou, China.
Our contact details are:
NetEase Building, No. 599 Wangshang Road
Binjiang District, Hangzhou, 310052
People’s Republic of China
Tel: (86) 571 8985-3378
Website: http://www.netease.com
In addition, NetEase has offices in Guangzhou, Shanghai and Beijing, China.

3. How many employees does NetEase have?

As of December 31, 2022, NetEase had 31,119 full-time employees.

4. What is NetEase’s ticker symbol and on which exchange does it trade?

NetEase’s American Depositary Shares (ADSs) have been listed on the NASDAQ Global Select Market since June 30, 2000, under the symbol “NTES.” In addition, its ordinary shares have been listed on the Main Board of The Stock Exchange of Hong Kong Limited since June 11, 2020, under the stock code “9999.HK.”

5. How many of the Company's shares are outstanding?

As of March 31, 2022, 3,283,990,771 of our ordinary shares were outstanding.

6. Who is NetEase’s independent auditor?

PricewaterhouseCoopers Zhong Tian CPAs Limited Company

7. When does NetEase’s fiscal year end?

NetEase’s fiscal year ends on December 31.

8. Who is NetEase's outside legal counsel?

Gibson, Dunn & Crutcher
32/F, Gloucester Tower, The Landmark
15 Queen's Road Central
Hong Kong

9. Who is NetEase's depositary for ADSs?

The Bank of New York Mellon
One Wall Street New York NY 10286
Phone: +1 (212) 495-1784
Fax: +1 (212) 495-2546

10. How can I contact NetEase’s Investor Relations Department?

Margaret Shi
IR Director
NetEase, Inc.
Tel: (+86) 571-8985-3378
Email: ir@service.netease.com

Ruohan Li
Global PR Manager
NetEase, Inc.
Email: globalpr@service.netease.com