Investor FAQs

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1. What is NetEase's business?

As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES; HKEX: 9999) is dedicated to providing premium online services centered around innovative and diverse content, community, communication and commerce. NetEase develops and operates some of China's most popular mobile and PC-client games. In more recent years, NetEase has expanded into international markets including Japan and North America. In addition to its self-developed game content, NetEase partners with other leading game developers, such as Blizzard Entertainment and Mojang AB (a Microsoft subsidiary), to operate globally renowned games in China. NetEase's other innovative service offerings include the intelligent learning services of its majority-controlled subsidiary, Youdao (NYSE: DAO); music streaming through its leading NetEase Cloud Music business; and its private label e-commerce platform, Yanxuan.

2. Where is NetEase based?

Our headquarters is in Hangzhou, China.
Our contact details are:
NetEase Building, No. 599 Wangshang Road
Binjiang District, Hangzhou, 310052
People’s Republic of China
Tel: (86) 571 8985-3378
Website: http://www.netease.com
In addition, NetEase has offices in Guangzhou, Shanghai and Beijing, China.

3. How many employees does NetEase have?

As of December 31, 2020, NetEase had 28,239 full-time employees.

4. What is NetEase’s ticker symbol and on which exchange does it trade?

NetEase’s American Depositary Shares (ADSs) have been listed on the NASDAQ Global Select Market since June 30, 2000, under the symbol “NTES.” In addition, its ordinary shares have been listed on the Main Board of The Stock Exchange of Hong Kong Limited since June 11, 2020, under the stock code “9999.HK.”

5. How many of the Company's shares are outstanding?

As of March 31, 2021, 3,354,903,391 of our ordinary shares were outstanding.

6. Who is NetEase’s independent auditor?

PricewaterhouseCoopers Zhong Tian CPAs Limited Company

7. When does NetEase’s fiscal year end?

NetEase’s fiscal year ends on December 31.

8. Who is NetEase's outside legal counsel?

Gibson, Dunn & Crutcher
32/F, Gloucester Tower, The Landmark
15 Queen's Road Central
Hong Kong

9. Who is NetEase's depositary for ADSs?

The Bank of New York Mellon
One Wall Street New York NY 10286
Phone: +1 (212) 495-1784
Fax: +1 (212) 495-2546

10. How can I contact NetEase’s Investor Relations Department?

Margaret Shi
IR Director
NetEase, Inc.
Tel: (+86) 571-8985-3378
Email: ir@service.netease.com

Ruohan Li
Global PR Manager
NetEase, Inc.
Email: globalpr@service.netease.com